.

Student Support

WebAssign Knowledge Base

Can't get into WebAssign?

Need to buy an access code?

Can't see submitted homework?

Can't find your class?

Go to WebAssign Knowledge Base


User Guides

Student Quick Start Guide

Learn how to log in to WebAssign and get started

Student Online Help

Extensive searchable online help

Student Guide

Free downloadable print version of the online help

Print-on-demand Student Guide
Purchase a print version of the online help


Submit a Customer Support Case








Phone Support

Toll free: (800) 955-8275
Local: (919) 829-8181

Student Support Team Hours

Monday–Thursday, 9 a.m.–10 p.m. ET
Friday, 9 a.m.–8 p.m. ET
Sunday, 11 a.m.–8 p.m. ET

Getting Started Tips

  1. First, consult our Quick Start Guide for Students for help getting started using WebAssign.

  2. Our Student Guide is also online for easy reference and can help answer many of the more detailed questions you have.

  3. We offer unlimited free Customer Support by email and phone. We strive to respond to all emails within one business day.


Live Chat Support

WebAssign® is a registered service mark of North Carolina State University under license to Advanced Instructional Systems, Inc.

Copyright Information © 1997–2003 North Carolina State University. Portions © 2003–2012 Advanced Instructional Systems, Inc.

Various trademarks held by their respective owners.

Main Office: 1791 Varsity Drive, Suite 200, Raleigh, NC 27606 | Tel (919) 829-8181 | Fax (919) 829-1516