Canvas Problems Sometimes problems can occur with WebAssign and Canvas™. Canvas Link Not ShownWhen setting up your integration, the expected link is not shown for Canvas. Can't Add App in CanvasWhen trying to set up basic integration in Canvas, the option to add an app is not shown. Can't Edit the WebAssign Tool in CanvasWhen trying to set up advanced integration in Canvas, the option to edit the WebAssign LTI tool is not shown. Roster Drops and Transfers Not SyncedStudents who drop or transfer out of a Canvas section are not dropped from the roster of the corresponding WebAssign section. To access this assignment, open it first from your learning management systemYour students will see this message if they try to open an assignment in WebAssign that they have not previously opened by clicking the assignment link in Canvas. Students Can't Open WebAssign Assignments From CanvasIf you or the course creator added a WebAssign login tool to your Canvas course (basic integration) and uploaded WebAssign assignments to Canvas (advanced integration) for the same section, your students will not be able to open the WebAssign assignments. The message To access this assignment, open it first from your learning management system is displayed to students. Scores for Manually Added Assignments Not Synced to CanvasWhen using an advanced LMS integration, manually uploaded or entered scores for assignments not completed in WebAssign are not synced to Canvas. Grades and Category Averages Not Synced to CanvasWhen using an advanced LMS integration, final grades and category averages are not synced to Canvas. Scores Synced to Canvas Are IncorrectWhen using an advanced LMS integration, WebAssign assignment scores greater than 100% or less than 0% are synced to Canvas as 100% or 0%, respectively. Synced Points Rounding Error in CanvasWhen using an advanced LMS integration, the assignment's points earned might seem to be rounded incorrectly in Canvas. For example, Canvas might show 10.0001 instead of 10. Timer Starts Immediately for Timed Assignments in CanvasThe assignment timer starts when your student clicks the link in Canvas to open it, but assignment restrictions such as entering the password might prevent your student from beginning work immediately. More information Access WebAssign From Canvas Transfer a Student Between Canvas Sections Advanced Integration for Canvas